Effective Date: 08 June 2026
This Cookie Preferences document explains how AJ Royal Medical Holdings Pte. Ltd. and its subsidiaries, related corporations, clinics and operating entities (collectively, “AJ Royal”, “we”, “us” or “our”) may use cookies and similar technologies on our websites, online forms, landing pages and digital services.
This notice should be read together with our Data Protection Policy and User Agreement. It is intended to provide website visitors with clear information about the types of cookies and similar technologies we may use, why we use them, and how visitors may manage their preferences.
1. What Cookies Are
Cookies are small text files placed on your device when you visit a website. They help the website function, remember certain settings, understand website usage and improve the user experience.
Similar technologies may include pixels, tags, local storage, embedded content and analytics tools. For convenience, this notice refers to these technologies collectively as “cookies”.
2. How We Use Cookies
We may use cookies and similar technologies for the following purposes:
- To operate and secure our websites and online forms.
- To remember basic user preferences, such as cookie choices or display settings.
- To understand how visitors use our website so we can improve page content, navigation and performance.
- To measure the effectiveness of public education, recruitment, corporate healthcare or service-related campaigns.
- To support embedded content or links from third-party platforms such as YouTube, Facebook, Instagram and X, where applicable.
We do not use cookies to access files on your device. Cookies do not allow us to read information from your hard drive or obtain information that you have not otherwise provided or made available through your browsing interaction.
3. Types of Cookies We May Use
3.1 Strictly Necessary Cookies
Strictly necessary cookies are required for core website functions, security, page loading, form submission and cookie preference management. These cookies cannot usually be switched off because the website may not work properly without them.
3.2 Functional Cookies
Functional cookies allow the website to remember choices or settings, such as basic display preferences or previously selected consent choices. If disabled, certain website features may not function as smoothly.
3.3 Analytics and Performance Cookies
Analytics and performance cookies help us understand how visitors interact with our website, such as pages visited, general traffic patterns, browser type and device information. We use this information to improve our website and user experience.
3.4 Marketing and Social Media Cookies
Marketing and social media cookies may be used where we run digital campaigns, embed videos or link to official social media channels. These cookies may be set by third-party platforms such as YouTube, Facebook, Instagram or X, depending on the features used on our website.
Where required, optional cookies should only be activated after the visitor has been given appropriate notice and choice.
4. Third-Party Platforms
Our website may contain links to, or embedded content from, third-party platforms such as YouTube, X, Facebook and Instagram. These platforms may place cookies or collect information independently according to their own privacy and cookie policies.
We are not responsible for the cookie practices of third-party platforms. Visitors should review the privacy and cookie policies of the relevant third-party platforms for more information.
5. Managing Cookie Preferences
You may manage cookies in the following ways:
- Use the cookie banner or cookie preference tool on our website, where available.
- Adjust your browser settings to block, delete or restrict cookies.
- Use device or platform-level privacy settings for third-party platforms and applications.
Please note that disabling certain cookies may affect website functionality, page loading, embedded content, form submission or user experience.
6. Suggested Website Cookie Preference Categories
If our website uses a cookie consent tool, we may present visitors with the following preference choices:
- Necessary cookies: required for website operation and security.
- Functional cookies: support convenience features and selected preferences.
- Analytics cookies: help us understand and improve website usage.
- Marketing and social media cookies: support embedded content, campaign measurement and social media integrations.
The cookie preference tool should allow visitors to accept all optional cookies, reject non-essential cookies or customise cookie choices, where technically feasible.
7. Personal Data and Cookies
Some cookies or analytics tools may collect information that could be linked to an individual or device, such as IP address, device identifiers, browser type, pages viewed, interaction logs and approximate location derived from technical information.
Where such information is personal data, we handle it in accordance with our Data Protection Policy and applicable Singapore data protection requirements.
8. Retention
Cookie retention periods may vary depending on the type of cookie and the technology provider. Session cookies may expire when the browser is closed, while persistent cookies may remain for a defined period unless deleted earlier by the user.
We will not retain personal data collected through cookies longer than necessary for the purposes described in this notice, our Data Protection Policy or as required by applicable law.
9. Updates to this Notice
We may update this Cookie Notice and Preferences document from time to time to reflect changes in our website, digital services, cookie tools, third-party platforms, legal requirements or operational practices.
The updated version will be published on our website with the latest effective date.
10. Contact Us
If you have questions about this Cookie Notice and Preferences document or how we handle personal data, please contact:
Data Protection Officer
AJ Royal Medical Holdings Pte. Ltd.
Email: dpo@ajroyal.com.sg
Address: 166 Woodlands Street 13, #02-523, Singapore 730166